We respect the privacy of your personal information and we strive to maintain the confidentiality of your personal information given by you. The objective of collecting your personal data is to deliver services, future marketing purposes and to improve our services to you. Only our authorized employees have access to your personal information. We will not disclose information about our customers to third parties except where it is part of providing a service to you – e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. We may also be required to disclose such information to regulators, lawyers, auditors, other companies in the same group, third party service providers and appointed marketing agency.
We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.
Cookies are small files sent to your browser from websites you visit. These files track and monitor the sites you visit and the actions you perform on these pages. You can change the settings on your browser to prevent cookies from being stored on your browser without your explicit consent.
We may disclose aggregate, anonymised statistics about the visitors to this Website as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to this Website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors’ screen settings and other general information. Eduroam Sdn. Bhd. uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users. Further information regarding the way in which this information is obtained and used can be obtained by contacting us.
We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If you wish to verify the details you have submitted to Eduroam Sdn. Bhd., you may do so by contacting us via the e-mail address or address given below.
Email: [email protected]
Eduroam Sdn. Bhd.,
5-1, Block A, Zenith Corporate Park,
Jalan SS7/26, Kelana Jaya,
47301 Petaling Jaya
We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a member of the Eduroam Sdn. Bhd. team, who will be delighted to answer any questions you may have.